Survey and Evaluation on Customer Service in Online Casinos
Customer service in online casinos is an important and central topic when it comes to online gaming. This survey will help you orient yourself towards online casinos with good customer service. The ratings provide a glimpse into the structure of a company and the work of customer service representatives in their interactions with us, the customers.
The survey is not 100% representative, but it shows the transparency of a company in its dealings with customers. Every customer has their own experiences, and that is a good thing. These ratings are merely a guideline of what is important to us as customers and what we expect from a good online casino.
On the forum page, there is an additional quick survey for each group or individual casino based on the overall results. Top, Good, Average, or Poor. You can also leave comments about the groups or casinos there.
We kindly ask you to not only rate the quick survey in the forum but also this more detailed version. Where exactly does customer service in online casinos falter? Only then can we derive an overall result based on the many different ratings and experiences.
Which Online Casinos Offer Good or Poor Customer Service?
Unfortunately, there is not always transparent and good customer service in online casinos. We have listed only a part of the casino groups and individual casinos where we are active ourselves. Contribute your part and evaluate the listed groups and online casinos. Additional groups and casinos may be added over time.
Positive and negative experiences are enormously important for assessing customer service. Your already collected experiences help in evaluating the service. The listed groups are merely an indication of those under which the online casinos operate. Below are the respective casinos that are actually the focus.
Multiple answers are possible!
| Online Casinos | Betspin, Guts, Kaboo, Rizk, Superlenny, Thrills | |||||
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Gaming Innovation Gruppe |
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| Online Casinos | Casino Cruise, Genesis, Spinit, Sloty Casino, Vegas Hero | |||||
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Genesis Global Ltd. |
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| Online Casinos | Alf, BoaBoa, Buran, Cadoola, Casinia, Malina, YoYo | |||||
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| Online Casinos | 32Red Casino, Bingo.com, iGame Casino, Maria Casino, Unibet | |||||
| Kindred Gruppe | Loading ... |
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| Online Casinos | LVBet.com, Energy Casino | |||||
| Fairload Limited | Loading ... |
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| Online Casinos | Villento, Player’s Palace, Cosmo, Nostalgia, Rich Reels, Grund Mondial, Phoenician, Challenge, Golden Reef, Music Hall, Aztec Riches, Vegas Coutry, Luxury, Grund Hotel, Captain Cooks, Zodiac, Casino Action usw. | |||||
| Casino Rewards Gruppe | Loading ... |
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| Online Casinos | Omni Casino, Fly Casino | |||||
| Peak Interactive N.V. | Loading ... |
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| Online Casinos | Quasar Gaming, OVO Casino | |||||
| Quasar Limited | Loading ... |
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| Online Casinos | Mega Casino, Simba Games | |||||
| PrimeGaming Gruppe | Loading ... |
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| Online Casinos | Casino Luck, Next Casino, Wild Slots Casino | |||||
| Minotauro Ltd. | Loading ... |
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| Online Casinos | Cherry Casino, ComeOn, Mobilbet, Sunmaker, Sunnyplayer | |||||
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ComeOn Connect Gruppe Play Cherry Ltd. |
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| Online Casinos | bwin, betboo, Casino Club, Casino Las Vegas, Casino King, Club Dice, Coral, Foxy Casino, Gala, Chrystalbet, gamebookers, party poker, Party Casino, SCasino, Sportingbet, Ladbrokes | |||||
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GVC Holdings PLC Electra Works Limited |
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| Online Casinos | 24Bettle, b-Bets, Big5 Casino, Casino Sieger, Rembrundt Casino | |||||
| Condor Gaming Gruppe | Loading ... |
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| Online Casinos | mybet.com | |||||
| Personal Exchange International Ltd. | Loading ... |
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| Online Casinos | Golden Euro Casino | |||||
| Continental Ventures Ltd. | Loading ... |
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| Online Casinos | Intertops Casino, Sportwetten and Poker | |||||
| Thinkquick Ltd. | Loading ... |
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| Online Casinos | Twin Casino | |||||
| Oring Ltd. | Loading ... |
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| Online Casinos | Viks Casino | |||||
| Cyberplay Management Ltd. | Loading ... |
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| Online Casinos | Redbet Casino | |||||
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Evoke Gaming Group befindet sich im Besitz von Mr Green Ltd. |
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| Online Casinos | Mr Green Casino, Redbet, Garbo, Winning Room, Bertil, Mamamia Bingo | |||||
| Mr Green Ltd. | Loading ... |
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| Online Casinos | betfair.com | |||||
| Betfair Casino Limited | Loading ... |
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| Online Casinos | 888 Casino, Sport, Poker, 777 Casino, Casino On Net | |||||
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Cassava Enterprises 888 Holdings PlC |
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| Online Casinos | Stake7 Casino, Codeta | |||||
| Every Matrix Ltd. | Loading ... |
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| Online Casinos | Futuriti Casino | |||||
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Cyberdata N.V |
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| Online Casinos | InterCasino, Vera&John | |||||
| Dumacra Gaming Ltd. | Loading ... |
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| Online Casinos | Casino Mate, House of Jack Casino | |||||
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| Online Casinos | Casino777, Betfirst, NetBet Casino | |||||
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NetBet Enterprises Ltd. |
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